Moving to a New Home With Your Gateway
Your gateway moves with you and re-protects the new house in minutes. Here's the moving checklist and what does and doesn't need reconfiguring.
The good news first
All of your household data lives in the cloud: profiles, category rules, schedules, custom allow/block lists, and access-request history. Physically moving the gateway changes nothing about your rules — pack it like the valuable it is and plug it in at the new house.
The moving checklist
- At the old house: note your Wi-Fi names and passwords from Settings → Network (you'll want to recreate or change them).
- In transit: keep the gateway with its power adapter; the QR code label matters, don't let it get scuffed.
- At the new house: connect the gateway's WAN port to the new modem or router, power on, and wait for a solid status light.
- Check the portal: the gateway will check in over the new connection automatically. If your new ISP needs its own router to register the hardware, connect through it exactly like your old setup.
- Rejoin devices: each device joins the Guardian network as before — or joins automatically if you kept the same names and passwords.
Placement is a new decision
Wi-Fi coverage depends on walls and layout, and your new home is a new radio environment. Take the placement article's rules for a walk through the house: central, elevated, away from metal — then check the bedrooms before assuming the old spot works as well.
ISP changes
A new provider sometimes means a new modem that binds to specific hardware. If the gateway won't come online at the new address, our offline troubleshooting article covers the sequence — and if the ISP requires modem registration, that call is with them, not us.