Managing Your Household Settings

The Settings hub

All household administration lives under Settings in the portal, organized into tabs so each task has an obvious home:

• Account: your name, login, and password — plus the other members of your household and their roles.
• Household: the household name, owner details, and your location label — useful for families with more than one home.
• Network: Wi-Fi names and passwords for each band, applied to the gateway within a minute of saving.
• Status: the gateway's live health — online state, firmware version, last check-in, and update history.
• Billing: your plan, payment method, and subscription history.

Good habits

• Keep a second parent on the account so a lost phone never locks the household out.
• Review the members list when sitters or relatives change — access should match reality.
• Check Status after any internet outage to confirm the gateway reconnected and your rules re-applied.

What settings don't do

Settings changes never alter your protection rules — profiles, categories, and schedules are managed from their own pages, so you can rename a network or update a card without touching what your kids experience.